If you need support, we have multiple channels to provide the support you need: Live chat: Please go to www.dataladder.com – then go to the
Once you pay for the license key, our support team will be contacting you in the next 24 to 48 hours, during business days.
How Can I Contact Support Team? If you need to reach one of our support specialists, you can drop an email to support@dataladder.com, or you
Error message: “Key not extracted” Possible reason: Didn’t copy the license key correctly (e.g. missing parenthesis, missing one letter, etc) Solution: Copy the entire license
